--- title: "New Feature Announcement, Viewing your Log Files | DuoCircle" description: "View Your Message Logs in Real Time As part of our platform upgrade we are now providing access to your message logs for Email Gateway, Email Forwarding." image: "https://www.duocircle.com/images/og-default.png" canonical: "https://www.duocircle.com/blog/announcements/viewing-smtp-message-log-files/" --- Quick Answer DuoCircle account administrators can view real-time message logs for Email Gateway, Email Forwarding, Email Backup, and Outbound SMTP through the customer portal. The logs surface every message processed by the service so admins can verify delivery, trace bounces, and debug routing issues without contacting support. Setup steps and screenshots are documented in the support knowledge base. Share [ ](https://www.linkedin.com/sharing/share-offsite/?url=undefined%2Fblog%2Fannouncements%2Fviewing-smtp-message-log-files%2F "Share on LinkedIn") [ ](https://twitter.com/intent/tweet?text=New%20Feature%20Announcement%2C%20Viewing%20your%20Log%20Files&url=undefined%2Fblog%2Fannouncements%2Fviewing-smtp-message-log-files%2F "Share on X/Twitter") [ ](https://www.facebook.com/sharer/sharer.php?u=undefined%2Fblog%2Fannouncements%2Fviewing-smtp-message-log-files%2F "Share on Facebook") [ ](https://reddit.com/submit?url=undefined%2Fblog%2Fannouncements%2Fviewing-smtp-message-log-files%2F&title=New%20Feature%20Announcement%2C%20Viewing%20your%20Log%20Files "Share on Reddit") [ ](mailto:?subject=New%20Feature%20Announcement%2C%20Viewing%20your%20Log%20Files&body=Check out this article: undefined%2Fblog%2Fannouncements%2Fviewing-smtp-message-log-files%2F "Share via Email") ![DuoCircle blog post image](https://media.mailhop.org/duocircle/images/2016/03/Client_Area_-_DuoCircle.png) #### View Your Message Logs in Real Time As part of our platform upgrade we are now providing access to your message logs for Email Gateway, Email Forwarding, Email Backup and Outbound SMTP This allow the account administrator the tools and insight to verify the service is working as intended or to debug message delivery issues. By allow a greater level of transparency for our customers you’ll be able to review the logs for their mail that is being processed by our service. Learn how to view your log files by reading our Knowledge Base Article ![Brad Slavin](https://media.mailhop.org/dmarcreport/images/team/brad-slavin.jpg) Brad Slavin General Manager General Manager at DuoCircle. Product strategy and commercial lead across the email security portfolio. ## Secure your email infrastructure Protect, authenticate, and deliver. Contact our team to find the right solution. [Contact Sales](/contact/) [Explore Products](/products/) ## Related Articles [ News 3m Alert: Fix SPF & DKIM Settings For Your Email Forwarding Set Up Through Microsoft o365 SMTP Server Or Your Emails May End Up In Spam Jul 20, 2021 ](/blog/announcements/alert-fix-spf-dkim-settings-for-your-email-forwarding-set-up-through-microsoft-o365-smtp-server-or-your-emails-may-end-up-in-spam/)[ News 1m April Spam Filtering Uptime Report May 4, 2016 ](/blog/announcements/april-spam-filtering-uptime-report/)[ News 2m Changes to Spam Filtering Technology Feb 8, 2023 ](/blog/announcements/changes-to-spam-filtering-technology/)[ News 4m Cyber Security News Update, Week 1 of 2020 Jan 3, 2020 ](/blog/announcements/cyber-security-news-update-week-1-of-2020/) ```json {"@context":"https://schema.org","@type":"Organization","name":"DuoCircle LLC","url":"https://www.duocircle.com","logo":{"@type":"ImageObject","url":"https://www.duocircle.com/images/duocircle-logo.png"},"description":"DuoCircle is a portfolio of specialized email products covering protection, authentication, delivery, and routing. 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