--- title: "Not Receiving DMARC Aggregate and Forensic Reports? Here’s Why | DuoCircle" description: "Not Receiving DMARC Aggregate and Forensic Reports? Here’s Why." image: "https://www.duocircle.com/images/og-default.png" canonical: "https://www.duocircle.com/blog/dmarc/not-receiving-dmarc-aggregate-and-forensic-reports-heres-why/" --- Quick Answer If DMARC aggregate (RUA) or forensic (RUF) reports aren't arriving, six causes are most common. (1) Errors in the DMARC record, especially typos or syntax mistakes in the rua and ruf tags. (2) More than one DMARC record on the domain, which leaves receivers unsure which policy to apply. (3) Missing or incomplete External Domain Verification (EDV): if the report destination domain doesn't publish the required \_report.\_dmarc TXT record (e.g., analysis.com.\_report.\_dmarc.reporting.com with v=DMARC1), receivers won't send reports there. (4) The receiving mailbox is misconfigured, often by rejecting XML, ZIP, or GZIP attachments or filtering them as spam. (5) The ESP doesn't generate forensic reports; aggregate reports are universal but RUF support varies. (6) The domain isn't sending mail, or volume is so low that no reports are generated; expect a 1 to 2 day delay even on active domains. Not Receiving DMARC Aggregate and Forensic Reports? Here’s Why Your browser does not support the audio element. [ Download episode](https://media.mailhop.org/duocircle/images/2024/04/Not-Receiving-DMARC-Aggregate-and-Forensic-Reports-Heres-Why.mp3) Share [ ](https://www.linkedin.com/sharing/share-offsite/?url=undefined%2Fblog%2Fdmarc%2Fnot-receiving-dmarc-aggregate-and-forensic-reports-heres-why%2F "Share on LinkedIn") [ ](https://twitter.com/intent/tweet?text=Not%20Receiving%20DMARC%20Aggregate%20and%20Forensic%20Reports%3F%20Here%E2%80%99s%20Why&url=undefined%2Fblog%2Fdmarc%2Fnot-receiving-dmarc-aggregate-and-forensic-reports-heres-why%2F "Share on X/Twitter") [ ](https://www.facebook.com/sharer/sharer.php?u=undefined%2Fblog%2Fdmarc%2Fnot-receiving-dmarc-aggregate-and-forensic-reports-heres-why%2F "Share on Facebook") [ ](https://reddit.com/submit?url=undefined%2Fblog%2Fdmarc%2Fnot-receiving-dmarc-aggregate-and-forensic-reports-heres-why%2F&title=Not%20Receiving%20DMARC%20Aggregate%20and%20Forensic%20Reports%3F%20Here%E2%80%99s%20Why "Share on Reddit") [ ](mailto:?subject=Not%20Receiving%20DMARC%20Aggregate%20and%20Forensic%20Reports%3F%20Here%E2%80%99s%20Why&body=Check out this article: undefined%2Fblog%2Fdmarc%2Fnot-receiving-dmarc-aggregate-and-forensic-reports-heres-why%2F "Share via Email") ![DMARC Aggregate and Forensic Reports](https://media.mailhop.org/duocircle/images/2024/04/dmarc-report-6804.jpg) Did you know that there’s more to [DMARC](/email/dmarc) implementation than just the policies that determine what happens to emails that don’t pass authentication checks (SPF and DKIM)? It is the **reporting feature of DMARC** that sets the tone for the overall effectiveness of your email security strategy. DMARC reports offer comprehensive insights into how emails claiming to come from your domain are being handled by their recipients and the ones that **fail DMARC, SPF, or DKIM validation**, providing a clear view of both legitimate and [fraudulent activities](https://www.cbc.ca/news/business/fake-business-listings-1.7132286). In an ideal situation, as soon as you publish the [DMARC record](/resources/create-dmarc-records) on your DNS, you start receiving these reports in your inbox. It’s the best-case scenario we are talking about, and it assumes that all technical and **operational settings** are perfectly aligned. But is it always the case? There are times when **aggregate/forensic reports** do not land in the mailbox that they’re supposed to. Why is that so, you ask? Well, there are multiple reasons for this. Let’s take a look at some of the major factors that might be causing this issue. ## Factors that Might Impact Aggregate and Forensic Report Delivery Let’s face it: configuring DMARC is a complex and tricky endeavor (which is why we ask you not to DIY it). Even a **small misstep** might lead to significant disruptions, such as not receiving aggregate or forensic [DMARC reports](/resources/dmarc-aggregate-report). Let us decode the reasons why DMARC report **delivery might be compromised**. Bear in mind that understanding these loopholes will not only help you in troubleshooting but also enhance your overall [email security](/) strategy. ### Errors in DMARC Record Configuration One of the major roadblocks in aggregate and forensic report delivery is errors in [DMARC record configuration](https://www.esecurityplanet.com/networks/how-to-set-up-and-implement-dmarc-email-security/). But what do these errors look like? _In most cases it is the **“rua” and “ruf” tags** that are misconfigured, leading to significant issues with report delivery_. In case you didn’t know, the “rua” tag is the one that specifies the **email address** designated to receive DMARC aggregate feedback reports. And the “ruf” tag specifies the destination for forensic reports. So, if these tags include **typos** or any other [syntax errors](https://en.wikipedia.org/wiki/Syntax%5Ferror), it is a no-brainer that the reports will not reach the intended recipients. [![Email security](https://media.mailhop.org/duocircle/images/2024/04/SPF-record-checker-4897.jpg)](https://media.mailhop.org/duocircle/images/2024/04/SPF-record-checker-4897.jpg) ### More than One DMARC Record Published on the Domain Are you tempted to publish multiple DMARC records on your domain, thinking that it might offer extra layers of security or better customization for different sources of email? Well, in this case, less is more. Or better yet, **one is enough**! _The reason behind this is that multiple DMARC records **throw off the email servers**, leaving them confused about which policy to enforce and which reports to generate._ Not only does this reduce the effectiveness of the [DMARC protocol](https://www.darkreading.com/cyber-risk/middle-east-leads-in-dmarc-deployment) in combating fraud and improving email security, but it also complicates the management and monitoring of your email authentication landscape. ### Incomplete External Domain Verification Setup (EDV) Before you ask, EDV or [External Domain Verification](/dmarc/external-domain-verification-for-dmarc-reporting-and-monitoring/) is a critical aspect of ensuring email security as it confirms that the [domains sending emails](https://www.streak.com/post/what-is-an-email-domain) are **authenticated and verified**. So, what happens when this setup is incomplete or improperly configured? _If external domains are **not correctly verified**, the reports might contain inaccuracies, or even worse; you might not receive the [aggregate and forensic reports](https://securityboulevard.com/2023/12/what-are-dmarc-reports-and-how-to-read-them-in-2024/) at all._ For instance, if analysis.com does not authorize domain.com by setting up the necessary **EDV DNS record** (analysis.com.\_report.\_dmarc.reporting.com with the value v=DMARC1), [email service providers](https://business.adobe.com/blog/basics/email-service-providers) **will not send** aggregate or forensic reports to the specified email address. ### Misconfigured Specified Mailboxes Sometimes, the problem might not be in your DMARC record but in **your mailbox**. If the [specified mailboxes](https://dmarc.org/2015/08/receiving-dmarc-reports-outside-your-domain/) that are intended to receive the DMARC aggregate and forensic reports are not correctly configured, you may face challenges in actually getting the reports. For instance, if your mailbox does not accept files with **XML/zip/Gzip attachments**, the aggregate/ forensic reports will never reach your inbox. Moreover, a **specific setting in your mailbox** could also be blocking the incoming reports, so make sure to change it. ### Your ESP Does Not Support Forensic Reports Did you know that not all email service providers (ESPs) send forensic reports? _While all ESPs support aggregate reports, this is not the case for forensic reports_. Chances are, you are using one of these ESPs for your email communications, which is why you’re missing out on critical information on specific details of individual [email failures](https://www.scalahosting.com/blog/cant-send-emails/). The only way to fix this issue is to **upgrade your ESP** and choose the one that prioritizes comprehensive email security. ### No Email Sending Activity This one needs no explanation! If your **domain is inactive** and you are not sending emails from it, you won’t receive any DMARC report. In fact, in some cases, **low email volume** can also become a reason for not receiving aggregate or forensic reports. But what if neither of the cases applies to you? That means there are a significant number of outgoing emails from your domain. In that case, all you have to do is wait a couple of days to receive the reports. Typically, ESPs send [DMARC aggregate reports](/resources/dmarc-aggregate-report) **every day**, but it is normal for them to take 1-2 days to send your first aggregate report. [![email security strategy](https://media.mailhop.org/duocircle/images/2024/04/DKIM-validation-2.jpg)](https://media.mailhop.org/duocircle/images/2024/04/DKIM-validation-2.jpg) It goes without saying that with accurate and timely reports, pinpointing and addressing **vulnerabilities** in your [email authentication setup](https://web.archive.org/web/20240805001809/https://marketbusinessnews.com/the-importance-of-email-authentication-in-preventing-cyber-attacks/339778/) becomes very easy. But how do you deal with the complexities that come with it? Don’t let the **challenges of email authentication** hold you back! _You can rely on the [DMARC report analyzer](/content/dmarc-report/dmarc-report-analyzer-open-source)_ _**open source**, which specializes in receiving, storing, and analyzing reports_. At DuoCircle, we can help you process aggregated & forensic reports at no extra cost while ensuring [GDPR compliance](https://gdpr.eu/compliance/). Want to learn how our services can help you streamline the Sisyphean task of DMARC Reporting? [Book a demo with us](/get-a-quote) today and discover how DuoCircle can **transform your approach to email security**. ## Topics DMARCemail securityTrends ![Brad Slavin](https://media.mailhop.org/dmarcreport/images/team/brad-slavin.jpg) Brad Slavin General Manager General Manager at DuoCircle. Product strategy and commercial lead across the email security portfolio. ## Secure your email infrastructure Protect, authenticate, and deliver. Contact our team to find the right solution. [Contact Sales](/contact/) [Explore Products](/products/) Share this article [ ](https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fwww.duocircle.com%2Fblog%2Fdmarc%2Fnot-receiving-dmarc-aggregate-and-forensic-reports-heres-why%2F) [ ](https://twitter.com/intent/tweet?text=Not%20Receiving%20DMARC%20Aggregate%20and%20Forensic%20Reports%3F%20Here%E2%80%99s%20Why&url=https%3A%2F%2Fwww.duocircle.com%2Fblog%2Fdmarc%2Fnot-receiving-dmarc-aggregate-and-forensic-reports-heres-why%2F) [ ](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.duocircle.com%2Fblog%2Fdmarc%2Fnot-receiving-dmarc-aggregate-and-forensic-reports-heres-why%2F) Copy Related Articles - [ ![DMARC Failures](https://media.mailhop.org/duocircle/images/2024/04/SPF-record-checker-6482.jpg) Causes and Solutions of DMARC Failures DMARC ](/blog/dmarc/causes-and-solutions-of-dmarc-failures/) - [ ![DuoCircle blog post image](https://media.mailhop.org/duocircle/images/2024/03/dmarc-report-service-2.jpg) DMARC For Shopify Users DMARC ](/blog/dmarc/dmarc-for-shopify-users/) - [ ![dmarc reporting](https://media.mailhop.org/duocircle/images/2024/01/spf-record-generator-1.jpg) External Domain Verification for DMARC Reporting and Monitoring DMARC ](/blog/dmarc/external-domain-verification-for-dmarc-reporting-and-monitoring/) - [ ![DMARC authentication](https://media.mailhop.org/duocircle/images/2024/04/dmarc-generator-4.jpg) How Does DMARC Help Marketers Improving Email Deliverability? DMARC ](/blog/dmarc/how-does-dmarc-help-marketers-improving-email-deliverability/) ## Related Articles [ DMARC 6m Causes and Solutions of DMARC Failures Apr 2, 2024 ](/blog/dmarc/causes-and-solutions-of-dmarc-failures/)[ DMARC 3m DMARC For Shopify Users Mar 14, 2024 ](/blog/dmarc/dmarc-for-shopify-users/)[ DMARC 4m External Domain Verification for DMARC Reporting and Monitoring Jan 24, 2024 ](/blog/dmarc/external-domain-verification-for-dmarc-reporting-and-monitoring/)[ DMARC 8m How Does DMARC Help Marketers Improving Email Deliverability? Apr 24, 2024 ](/blog/dmarc/how-does-dmarc-help-marketers-improving-email-deliverability/) ```json {"@context":"https://schema.org","@type":"Organization","name":"DuoCircle LLC","url":"https://www.duocircle.com","logo":{"@type":"ImageObject","url":"https://www.duocircle.com/images/duocircle-logo.png"},"description":"DuoCircle is a portfolio of specialized email products covering protection, authentication, delivery, and routing. 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