---
title: "Top Strategies To Avoid Business Email Compromise And Upgrade Email Security | DuoCircle"
description: "In this digital age, communication and payment transactions are performed online."
image: "https://www.duocircle.com/images/og-default.png"
canonical: "https://www.duocircle.com/blog/email-security/top-strategies-to-avoid-business-email-compromise-and-upgrade-email-security/"
---

Quick Answer

Business Email Compromise drove $26 billion in losses in 2020 per the FBI's IC3 report, and BEC attempts grew from 9,708 in 2017 to 17,607 in 2020\. The attack pattern: phishing or credential stuffing harvests an executive's mailbox login, the attacker observes communication patterns for days or weeks, then sends a wire-transfer or invoice-redirect request that looks normal to finance staff. Defenses, in order of impact: phishing-resistant MFA (FIDO2 hardware keys, not SMS) on every executive and finance account; SPF/DKIM/DMARC at p=reject on every sending domain so attackers cannot spoof your CFO back at your AP team; link-time URL inspection on inbound mail to stop the initial credential-phishing email; out-of-band verification policy for any wire transfer or banking-detail change (a phone call to a known number, not a reply to email); and recurring training with realistic BEC simulations. Awareness alone does not work; controls plus policy do.

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![Email Security](https://media.mailhop.org/duocircle/images/2021/05/smtp-server-mail-6832.jpg) 

In this digital age, communication and payment transactions are performed online. And _email remains the number one communication channel due to its flexibility_, reliability, and ease of use. As such, it is the preferred channel by malicious actors to attack an organization. _The current pandemic has contributed much to the use of emails_. As a result, cybercrime has evolved with innovative and sophisticated techniques to carry out [Business Email Compromise](/email-security/the-newest-business-email-compromise-request-gift-cards/) (BEC) attacks, which necessitates robust [email security](/) for any organization.

_Email attacks through means like phishing and CEO fraud have caused significant financial and reputational losses to business organizations_. According to the FBI’s Internet Crime Complaint Center, **phishing attacks** doubled from 2019 to 2020 ([IC3, p. 6](https://www.ic3.gov/Media/PDF/AnnualReport/2020%5FIC3Report.pdf)) with **over $54 million** ([IC3, p. 20](https://www.ic3.gov/Media/PDF/AnnualReport/2020%5FIC3Report.pdf)) in losses. _BEC losses accounted for a whopping **$26 billion in losses** in 2020_.

[![ransomware attacks occurred worldwide](https://media.mailhop.org/duocircle/images/2021/05/email-sending-services-3467.jpg)](https://media.mailhop.org/duocircle/images/2021/05/email-sending-services-3467.jpg)

According to Statista, a **total of 304 million** [ransomware attacks occurred worldwide](https://www.statista.com/statistics/494947/ransomware-attacks-per-year-worldwide/) in 2020, a _62% increase from 2019_.

The [number of seen BEC attempts worldwide](https://www.statista.com/statistics/820912/number-of-attempts-of-bec-scams-ceo-fraud/) saw an increase from 9,708 in 2017 to 17,607 at the end of 2020.

For this reason, the significance of **email security** cannot be understated. The below discussion examines some of _the strategies and best practices business organizations can adopt_ and the options available to upgrade email security to stay protected.

## What Is Business Email Compromise (BEC)?

_BEC is a cyberattack targeting business organizations to steal or gain access to critical corporate data to extract money using email-based fraud_. It usually impersonates one of the top officials of the organization itself. Malicious actors commonly attempt **CEO fraud attacks**, a form of BEC, using a look-alike or a compromised email account to deceive an organization into making fraudulent payment transactions. Below are some of the countermeasures to avoid becoming victims of BEC incidents.

## Top Strategies To Avoid BEC

Following are some of the strategies an organization can adopt to **avoid BEC attacks**:

### Employee Awareness And Alertness

_Training programs for employees to detect fraudulent emails is critical to avoid falling into traps and making unauthorized payments_. On the other hand, employees, especially those engaged in handling transactional and sensitive data, need to be vigilant to detect fraudulent emails. The following precautions come in handy:

- Check the sender’s email address, particularly on a mobile device, since it is hidden.
- _Malicious actors can make domain names look similar to that of an organization_. Using an upper-case of the letter ‘i’ can look like a lower-case of L.
- The use of authoritative language can lead an employee to believe that their boss is demanding a response.
- Financial urgencies tend to create panic. Making the employee believe that a revocation of a vital service could occur or a hefty fine could be imposed if a payment deadline is not met can result in a fraudulent transaction.
- If the sender indicates a change in the email address or bank account details for the ‘urgent’ payment transfer, _verify the whereabouts through a phone call_.

### Follow Best Practices

_Certain habits and policies can safeguard an organization’s data and assets_, as described below.

- Use [multi-factor authentication](/email-security/email-security-a-basic-guide-on-how-to-prevent-email-security-threats/) (MFA), such as a phone number or a secret key, for processes such as payments. Even if a malicious actor succeeds in acquiring user credentials without additional verification data, the user is still safe.
- _Avoid auto-forwarding emails_. Automatic email forwarding makes a mailbox vulnerable as the emails tend to go outside the security of the domain. **Check twice** before sending or forwarding sensitive data related to employees, taxes, billing, etc.
- Mark emails that come from sources outside the organization to create a habit to _treat them suspiciously_.
- A simple gesture like a phone call confirming the amount, payment method, and account details before making a transaction to a party can ensure that one is not paying a fraud.

[![outbound SMTP](https://media.mailhop.org/duocircle/images/2021/05/email-smtp-service-7492.jpg)](https://media.mailhop.org/duocircle/images/2021/05/email-smtp-service-7492.jpg)

### Upgrade Email Security

System administrators need to maintain a secure email environment ensuring the necessary **email security protocols**.

- If the organization uses an on-premise proprietary **email gateway**, it must ensure its email security features and policies before deployment.
- Arm [outbound SMTP](/email/outbound-smtp) with email authentication features, [SPF](/email/spf-record-check), [DMARC](/email/dmarc), and [DKIM](/resources/what-is-dkim), in the DNS zone as these filters a significant chunk of spam and provides anti-spoofing and [phishing protection](/email/phishing-protection). Emails that fail authentication are automatically flagged or sent to the spam folder for further investigation.
- The organization may consider dedicated **anti-phishing services** from reputed brands for enhanced protection from varied phishing attacks such as Whaling, Spear-Phishing, Smishing, and Vishing and a more recent Angler Phishing method.
- Enterprises are increasingly being targeted with ransomware. A [recent example is a cyberattack on Colonial Pipeline](https://www.analyticsinsight.net/another-major-cyberattack-heres-why-security-validation-is-more-important-than-ever/). Often malware in the form of encryptors and screen-lockers is distributed via email attachments. Integrating a solid **ransomware protection** service can safeguard an organization’s data from being held, hostage.
- _Detection and prevention of DDoS_ (Distributed Denial-of-Service Attack) and DHA (directory harvest attack) can be achieved through the use of **Secure Email Gateways** (SEG).

### Other Security Measures

- The [recent cyberattack on the Colonial Pipeline](https://www.analyticsinsight.net/another-major-cyberattack-heres-why-security-validation-is-more-important-than-ever/) is an example of a **ransomware attack**. It is not the absence of security protocols but a lack of consistent validation that led to its shutdown by malicious actors. _Ensure that **ransomware protection** and other additional security plugins are up to date and functioning as intended_.
- For small and medium-sized businesses, a reputed cloud email service, such as Office 365 or G Suite, already has many of the email security protocols in place and can save the organization a considerable amount of time and expenses.
- An [MX backup service](/email/email-backup-mx) will keep an organization in good stead if the email server is down due to a threat, maintenance, or any other reason. New incoming mail is stored in the **MX backup** and delivered as soon as the server is up and running. It provides the same email security features as the regular email server.

## Final Words

[Email security service](/) needs to become a priority to eliminate cyberattacks such as ransomware, phishing, and BEC. _Strict email security policies combined with employee [training and awareness programs](/phishing-awareness-training) help prevent malicious actors from taking control of the network_ using malware. Implementing dedicated security solutions and upgrading **email security** using the latest technologies can save a business from heavy losses.

![Brad Slavin](https://media.mailhop.org/dmarcreport/images/team/brad-slavin.jpg) 

Brad Slavin 

General Manager

General Manager at DuoCircle. Product strategy and commercial lead across the email security portfolio.

## Secure your email infrastructure

Protect, authenticate, and deliver. Contact our team to find the right solution.

[Contact Sales](/contact/) [Explore Products](/products/) 

## Related Articles

[  Email Security 8m  BIMI in 2026: What the Certificate Authority Does, and What Your DMARC Tool Does  May 5, 2026 ](/blog/bimi-2026-what-the-ca-does-what-your-dmarc-tool-does/)[  Email Security 8m  Designing A Custom Dkim Architecture For High-Volume Email Senders  Apr 28, 2026 ](/blog/designing-custom-dkim-architecture-for-high-volume-email-senders/)[  Email Security 12m  DMARC, SPF, and DKIM in 2026: Why Email Authentication Is Now a Regulatory Requirement, Not Just a Best Practice  Apr 29, 2026 ](/blog/dmarc-spf-dkim-2026-email-authentication-regulatory-requirement-best-practice/)[  Email Security 5m  Email Monitoring Tools: A Complete Guide to Protecting Your Email Ecosystem  May 7, 2026 ](/blog/email-monitoring-tools-guide-protecting-your-email-ecosystem-security/)

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