--- title: "Why Software as a Service is no Longer Optional for Businesses | DuoCircle" description: "Software-as-a Service (SaaS) has been around a while now." image: "https://www.duocircle.com/images/og-default.png" canonical: "https://www.duocircle.com/blog/email-security/why-software-as-a-service-is-no-longer-optional-for-businesses/" --- Quick Answer SaaS has crossed from optional to required for one reason: in-house IT can no longer keep up with business demand. An Accenture survey of 300 senior IT and business executives found 48% identified misalignment between IT capacity and business needs as the top barrier to network and service delivery. For email specifically (security, hosting, and archiving), SaaS lets a small or mid-sized business get enterprise-grade controls without buying and maintaining hardware, software, and the staff to run them. The practical move is to put email security, outbound SMTP, and archiving on a SaaS provider with 24/7 support, then redirect internal IT effort to the work that is actually unique to your business. Share [ ](https://www.linkedin.com/sharing/share-offsite/?url=undefined%2Fblog%2Femail-security%2Fwhy-software-as-a-service-is-no-longer-optional-for-businesses%2F "Share on LinkedIn") [ ](https://twitter.com/intent/tweet?text=Why%20Software%20as%20a%20Service%20is%20no%20Longer%20Optional%20for%20Businesses&url=undefined%2Fblog%2Femail-security%2Fwhy-software-as-a-service-is-no-longer-optional-for-businesses%2F "Share on X/Twitter") [ ](https://www.facebook.com/sharer/sharer.php?u=undefined%2Fblog%2Femail-security%2Fwhy-software-as-a-service-is-no-longer-optional-for-businesses%2F "Share on Facebook") [ ](https://reddit.com/submit?url=undefined%2Fblog%2Femail-security%2Fwhy-software-as-a-service-is-no-longer-optional-for-businesses%2F&title=Why%20Software%20as%20a%20Service%20is%20no%20Longer%20Optional%20for%20Businesses "Share on Reddit") [ ](mailto:?subject=Why%20Software%20as%20a%20Service%20is%20no%20Longer%20Optional%20for%20Businesses&body=Check out this article: undefined%2Fblog%2Femail-security%2Fwhy-software-as-a-service-is-no-longer-optional-for-businesses%2F "Share via Email") ![SMTP providers](https://media.mailhop.org/duocircle/images/2019/09/smtp-providers-2574.jpg) [Software-as-a Service](https://en.wikipedia.org/wiki/Software%5Fas%5Fa%5Fservice) (SaaS) has been around a while now. One of the strongest benefits of SaaS is that it affords businesses the luxury of not having to buy and/or build all of their IT services. And SaaS almost always saves companies money. But _what was once a luxury, is rapidly becoming a necessity_. Now, according to a new [global survey](https://www.helpnetsecurity.com/2019/09/06/enterprise-networks-performance/) from Accenture, based on responses of 300 senior IT and business executives from large enterprises, “Business demands have outpaced the ability of IT to deliver services.” In other words, _businesses can no longer do it all themselves, no matter how big they are_. Which means the judicious use of SaaS is becoming a necessity. [![email hosting](https://media.mailhop.org/duocircle/images/2019/09/windows-smtp-service-3684.jpg)](https://media.mailhop.org/duocircle/images/2019/09/windows-smtp-service-3684.jpg) From [email security](/email/phishing-protection) to [email hosting](/email/outbound-smtp) to [email archiving](/content/email-archiving/), the opportunities for businesses to take advantage of SaaS continue to proliferate. And it’s essential that businesses do **take advantage** of these technologies as demonstrated by the results of the survey. “The report points to the misalignment between IT and business needs as the main obstacle to keeping networks in line with business demands, identified as a top barrier by 48 percent of respondents.” _IT cannot keep up with business needs and one of the only ways out is SaaS_. [![software-based services](https://media.mailhop.org/duocircle/images/2019/09/buy-smtp-2957.jpg)](https://media.mailhop.org/duocircle/images/2019/09/buy-smtp-2957.jpg) At [DuoCircle](/), we take pride in delivering affordable, **easy-to-deploy** software-based services perfectly suited for small and mid-size businesses. We understand that if the big boys can’t keep up with IT service demand, what chance do smaller businesses have? _That’s what DuoCircle is for. And it’s also why all of our software-based services come with 24/7 live tech support_. That’s part of our commitment to make sure your small or mid-size business can keep up with your business demands. ![Brad Slavin](https://media.mailhop.org/dmarcreport/images/team/brad-slavin.jpg) Brad Slavin General Manager General Manager at DuoCircle. Product strategy and commercial lead across the email security portfolio. ## Secure your email infrastructure Protect, authenticate, and deliver. Contact our team to find the right solution. [Contact Sales](/contact/) [Explore Products](/products/) Share this article [ ](https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fwww.duocircle.com%2Fblog%2Femail-security%2Fwhy-software-as-a-service-is-no-longer-optional-for-businesses%2F) [ ](https://twitter.com/intent/tweet?text=Why%20Software%20as%20a%20Service%20is%20no%20Longer%20Optional%20for%20Businesses&url=https%3A%2F%2Fwww.duocircle.com%2Fblog%2Femail-security%2Fwhy-software-as-a-service-is-no-longer-optional-for-businesses%2F) [ ](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.duocircle.com%2Fblog%2Femail-security%2Fwhy-software-as-a-service-is-no-longer-optional-for-businesses%2F) Copy Related Articles - [ BIMI in 2026: What the Certificate Authority Does, and What Your DMARC Tool Does Email Security ](/blog/bimi-2026-what-the-ca-does-what-your-dmarc-tool-does/) - [ ![Designing A Custom Dkim Architecture For High-Volume Email Senders](https://media.mailhop.org/duocircle/images/2026/04/buy-smtp-1290.jpg) Designing A Custom Dkim Architecture For High-Volume Email Senders Email Security ](/blog/designing-custom-dkim-architecture-for-high-volume-email-senders/) - [ ![DMARC, SPF, and DKIM](https://media.mailhop.org/duocircle/images/2026/04/spf-record-4526.jpg) DMARC, SPF, and DKIM in 2026: Why Email Authentication Is Now a Regulatory Requirement, Not Just a Best Practice Email Security ](/blog/dmarc-spf-dkim-2026-email-authentication-regulatory-requirement-best-practice/) - [ ![Email Monitoring Tools](https://media.mailhop.org/duocircle/images/2026/05/spf-validator-6720.jpg) Email Monitoring Tools: A Complete Guide to Protecting Your Email Ecosystem Email Security ](/blog/email-monitoring-tools-guide-protecting-your-email-ecosystem-security/) ## Related Articles [ Email Security 8m BIMI in 2026: What the Certificate Authority Does, and What Your DMARC Tool Does May 5, 2026 ](/blog/bimi-2026-what-the-ca-does-what-your-dmarc-tool-does/)[ Email Security 8m Designing A Custom Dkim Architecture For High-Volume Email Senders Apr 28, 2026 ](/blog/designing-custom-dkim-architecture-for-high-volume-email-senders/)[ Email Security 12m DMARC, SPF, and DKIM in 2026: Why Email Authentication Is Now a Regulatory Requirement, Not Just a Best Practice Apr 29, 2026 ](/blog/dmarc-spf-dkim-2026-email-authentication-regulatory-requirement-best-practice/)[ Email Security 5m Email Monitoring Tools: A Complete Guide to Protecting Your Email Ecosystem May 7, 2026 ](/blog/email-monitoring-tools-guide-protecting-your-email-ecosystem-security/) ```json {"@context":"https://schema.org","@type":"Organization","name":"DuoCircle LLC","url":"https://www.duocircle.com","logo":{"@type":"ImageObject","url":"https://www.duocircle.com/images/duocircle-logo.png"},"description":"DuoCircle is a portfolio of specialized email products covering protection, authentication, delivery, and routing. 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