---
title: "Office 365 Outage | DuoCircle"
description: "What can you do when your cloud hosting provider leaves you stranded with an outage?"
image: "https://www.duocircle.com/images/og-default.png"
canonical: "https://www.duocircle.com/blog/mx-backup/office-365-outage/"
---

Quick Answer

Microsoft acknowledged a European Office 365 outage, the second extended outage in three months, while stating it affected only a 'small number of customers' (which at Microsoft's scale can still be in the millions). The post's argument: any system fails eventually, but cloud email gives you protection from a team focused full-time on uptime, and the right response to provider outages is a Backup MX provider that holds and serves inbound mail when the primary mailbox is unreachable. DuoCircle planned to add this email backup capability later in the year.

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![DuoCircle blog post image](https://media.mailhop.org/duocircle/images/2016/02/office365logo-540x334.jpg) 

What can you do when your cloud hosting provider leaves you stranded with an outage?

Today Microsoft acknowledged that Office 365 is experiencing a European outage, this is the second time in three months Office 365 has been inaccessible for an extended period of time.

While Microsoft issued a statement acknowledging there was a problem, they stated that it was only impacting “a small number of customers.” But for a company the size of Microsoft a small number may be in the millions.

These types of outages highlight the problems that can occur with [cloud based email security](/mx-backup/what-is-backup-mx-and-what-should-you-look-for/) services, which are increasingly becoming popular with organizations looking to shift from the hassle of on-site systems management.

The reality is that all systems fail at some point in time, would you prefer to have your entire companies email infrastructure residing on an own mail server in your office, or in the cloud with mail server protection, hundreds of trained engineers focused on keeping the infrastructure available.

One thing that businesses can do for continuity is to utilize a [backup MX provider](/email/email-backup-mx/) that provides offline access to their inbox in situations where their primary inbox is inaccessible. This [email backup solution](/mx-backup/what-is-backup-mx-and-what-should-you-look-for/) will be added later this year to the DuoCircle platform and we are confident that the ability to access and respond to mail when the primary mail server service is down will be a huge value add for our customers.

![Brad Slavin](https://media.mailhop.org/dmarcreport/images/team/brad-slavin.jpg) 

Brad Slavin 

General Manager

General Manager at DuoCircle. Product strategy and commercial lead across the email security portfolio.

## Secure your email infrastructure

Protect, authenticate, and deliver. Contact our team to find the right solution.

[Contact Sales](/contact/) [Explore Products](/products/) 

## Related Articles

[  mx-backup 2m  Easy Office 365 Tenant Migrations  Apr 19, 2019 ](/blog/mx-backup/easy-office-365-tenant-migrations/)[  mx-backup 6m  What is Backup MX, and What Should You Look For?  Nov 1, 2018 ](/blog/mx-backup/what-is-backup-mx-and-what-should-you-look-for/)

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