--- title: "DuoCircle Increases Support Coverage" description: "With our expansion and continued growth in enterprise email service we have increased our live customer support hours of operation." image: "https://www.duocircle.com/images/og-default.png" canonical: "https://www.duocircle.com/blog/support-issues/duocircle-increases-support-coverage/" --- Quick Answer DuoCircle expanded live customer support to 24/7 coverage, seven days a week. Support channels are live chat, phone, and email. Trouble tickets can be opened through the support portal. Share [ ](https://www.linkedin.com/sharing/share-offsite/?url=undefined%2Fblog%2Fsupport-issues%2Fduocircle-increases-support-coverage%2F "Share on LinkedIn") [ ](https://twitter.com/intent/tweet?text=DuoCircle%20Increases%20Support%20Coverage&url=undefined%2Fblog%2Fsupport-issues%2Fduocircle-increases-support-coverage%2F "Share on X/Twitter") [ ](https://www.facebook.com/sharer/sharer.php?u=undefined%2Fblog%2Fsupport-issues%2Fduocircle-increases-support-coverage%2F "Share on Facebook") [ ](https://reddit.com/submit?url=undefined%2Fblog%2Fsupport-issues%2Fduocircle-increases-support-coverage%2F&title=DuoCircle%20Increases%20Support%20Coverage "Share on Reddit") [ ](mailto:?subject=DuoCircle%20Increases%20Support%20Coverage&body=Check out this article: undefined%2Fblog%2Fsupport-issues%2Fduocircle-increases-support-coverage%2F "Share via Email") ![extended-support](https://media.mailhop.org/duocircle/images/2016/01/extended-support.png) With our expansion and continued growth in enterprise email service we have increased our **live customer support hours** of operation. We believe that email is critical to your business success, and in order to deliver excellent service with a high quality support of support we have already increased our support hours to **24/7 seven days a week**. Your support options include **live chat,** **phone** and **email support.** To open a trouble ticket please [contact support.](https://support.duocircle.com/support/tickets/new) ![Brad Slavin](https://media.mailhop.org/dmarcreport/images/team/brad-slavin.jpg) Brad Slavin General Manager General Manager at DuoCircle. Product strategy and commercial lead across the email security portfolio. ## Secure your email infrastructure Protect, authenticate, and deliver. Contact our team to find the right solution. [Contact Sales](/contact/) [Explore Products](/products/) ## Related Articles [ support-issues 2m Announcing 24/7 Phone Support Aug 15, 2015 ](/blog/support-issues/announcing-247-phone-support/)[ support-issues 4m DuoCircle Infrastructure Overview Feb 18, 2015 ](/blog/support-issues/duocircle-infrastructure-overview-2/)[ support-issues 1m The DuoCircle Services Explained Mar 2, 2016 ](/blog/support-issues/duocircle-service-need/)[ support-issues 2m Increasing Transparency on the DuoCircle Status Page Dec 28, 2015 ](/blog/support-issues/increasing-transparency-duocircle-status-page/) ```json {"@context":"https://schema.org","@type":"Organization","name":"DuoCircle LLC","url":"https://www.duocircle.com","logo":{"@type":"ImageObject","url":"https://www.duocircle.com/images/duocircle-logo.png"},"description":"DuoCircle is a portfolio of specialized email products covering protection, authentication, delivery, and routing. 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