--- title: "Increasing Transparency on the DuoCircle Status Page" description: "Have you visited the new DuoCircle Status Page? The status page located at https://status.duocircle." image: "https://www.duocircle.com/images/og-default.png" canonical: "https://www.duocircle.com/blog/support-issues/increasing-transparency-duocircle-status-page/" --- Quick Answer The DuoCircle status page at status.duocircle.com publishes real-time updates on infrastructure health, scheduled maintenance windows, and current incidents affecting any DuoCircle service. Customers can subscribe to email alerts and get notified when an issue is opened, updated, or resolved. The page is hosted on StatusPage.io. Because DuoCircle's services are built from many modular components running across cloud servers, the status page is the single place to check whether a delay in mail delivery or an outbound SMTP problem is on the customer's end or DuoCircle's, with an estimated time to fix included whenever it is known. The page is also linked from the main DuoCircle site for easy access during an incident. Share [ ](https://www.linkedin.com/sharing/share-offsite/?url=undefined%2Fblog%2Fsupport-issues%2Fincreasing-transparency-duocircle-status-page%2F "Share on LinkedIn") [ ](https://twitter.com/intent/tweet?text=Increasing%20Transparency%20on%20the%20DuoCircle%20Status%20Page&url=undefined%2Fblog%2Fsupport-issues%2Fincreasing-transparency-duocircle-status-page%2F "Share on X/Twitter") [ ](https://www.facebook.com/sharer/sharer.php?u=undefined%2Fblog%2Fsupport-issues%2Fincreasing-transparency-duocircle-status-page%2F "Share on Facebook") [ ](https://reddit.com/submit?url=undefined%2Fblog%2Fsupport-issues%2Fincreasing-transparency-duocircle-status-page%2F&title=Increasing%20Transparency%20on%20the%20DuoCircle%20Status%20Page "Share on Reddit") [ ](mailto:?subject=Increasing%20Transparency%20on%20the%20DuoCircle%20Status%20Page&body=Check out this article: undefined%2Fblog%2Fsupport-issues%2Fincreasing-transparency-duocircle-status-page%2F "Share via Email") ![DuoCircle blog post image](https://media.mailhop.org/duocircle/images/2015/12/DuoCircle_Status.png) #### Have you visited the new DuoCircle Status Page? The status page located at [https://status.duocircle.com](https://status.duocircle.com/) is the best place to find the latest updates and alerts on the health of our systems. Noticing a delay in mail delivery or having a problem with outbound email? The status page might be able to illuminate the reason why the problems are happening and give you a better idea of when they’ll be fixed. On the new status page, you’ll find: - A note whenever a critical piece of our infrastructure experiences problems. - Any scheduled maintenance windows (when we know ahead of time that parts of the application will be taken down). - An option to subscribe to updates via email, so you’ll be the first to hear about potential problems. ## Why share all of this information? Because DuoCircle is made up of several modular components, each comprised of many servers in the cloud, there are many possible points of failure. ## Thank you to Statuspage.io If the status page looks familiar to you, it’s probably because you’ve seen a similar version of it elsewhere. We’re using [StatusPage.io](http://statuspage.io/) to host the page and make updates to it. They’ve built an incredibly simple yet powerful platform that’s improving experiences for both customers and businesses. We highly recommend giving them a try if your company is looking for a new status page! You can also access the [status page](https://status.duocircle.com/) on the main DuoCircle site. ## Topics statusstatus-page ![Brad Slavin](https://media.mailhop.org/dmarcreport/images/team/brad-slavin.jpg) Brad Slavin General Manager General Manager at DuoCircle. Product strategy and commercial lead across the email security portfolio. ## Secure your email infrastructure Protect, authenticate, and deliver. Contact our team to find the right solution. [Contact Sales](/contact/) [Explore Products](/products/) ## Related Articles [ support-issues 2m Announcing 24/7 Phone Support Aug 15, 2015 ](/blog/support-issues/announcing-247-phone-support/)[ support-issues 1m DuoCircle Increases Support Coverage Jun 1, 2015 ](/blog/support-issues/duocircle-increases-support-coverage/)[ support-issues 4m DuoCircle Infrastructure Overview Feb 18, 2015 ](/blog/support-issues/duocircle-infrastructure-overview-2/)[ support-issues 1m The DuoCircle Services Explained Mar 2, 2016 ](/blog/support-issues/duocircle-service-need/) ```json {"@context":"https://schema.org","@type":"Organization","name":"DuoCircle LLC","url":"https://www.duocircle.com","logo":{"@type":"ImageObject","url":"https://www.duocircle.com/images/duocircle-logo.png"},"description":"DuoCircle is a portfolio of specialized email products covering protection, authentication, delivery, and routing. 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