--- title: "Arakÿta MSP Case Study, DuoCircle" description: "MSP Arakÿta runs DuoCircle Phishing Protection across its managed customer fleet. President and CEO Dennis Schroder:" image: "https://media.mailhop.org/duocircle/images/2021/08/phishing-protection-case-study-e1629368460715.png" canonical: "https://www.duocircle.com/case-study/arakyta-case-study/" --- Customer Story Arakÿta on DuoCircle Phishing Protection # “Easy to work with and willing to make it happen.” Arakÿta is a multimillion-dollar IT management firm providing full-service managed IT services for a wide array of businesses. Their President and CEO needed phishing protection for a managed customer fleet that just worked, was reasonably priced, and engaged on the technical call. [ Request a Reference Call → ](/contact/) [ Download PDF ](https://media.mailhop.org/duocircle/images/2021/08/DuoCircle-Arakÿta-Case-Study.pdf) In one paragraph Arakÿta is a multimillion-dollar IT management firm running DuoCircle Phishing Protection across its managed customer fleet. The engagement reflects DuoCircle's MSP-friendly engagement model: standard pricing, the same SLA across all customers, and direct technical support without partner-tier triage. As President and CEO Dennis Schroder put it: "Our customers needed something that just worked. DuoCircle is easy to work with and willing to make it happen. Their solution is solid." > “Our customers needed something that just worked. DuoCircle is easy to work with and willing to make it happen. Their solution is solid.” Dennis Schroder, President and CEO, Arakÿta The engagement ## Challenges, solution, and results ### Challenges As an MSP delivering managed services to a portfolio of customers, Arakÿta needed phishing protection that worked reliably across a heterogeneous customer base, priced for the value tier its customers operate at, and reachable when something needed real attention. Vendors that engaged seriously at enterprise volume often did not engage at MSP-customer volume. ### Solution DuoCircle Phishing Protection deployed across the Arakÿta managed customer fleet. Standard pricing applied to MSPs the same as direct customers. The same 24/7 SLA applied to every downstream customer. Direct contact with the team that operates the product, no partner-tier escalation queue. ### Results Phishing Protection runs as the email security layer for Arakÿta’s managed customer base. Their leadership characterized the engagement directly: easy to work with, willing to make it happen, solution is solid. Arakÿta will take a reference call from a serious prospect. The full story ## Arakÿta case study, in PDF The full case study, with company background, deployment detail, and the engagement narrative, is available as a one-pager PDF. [ Download the PDF → ](https://media.mailhop.org/duocircle/images/2021/08/DuoCircle-Arakÿta-Case-Study.pdf) ## Want to talk to an Arakÿta-style customer? Reference calls are available for serious prospects. Tell us what you are evaluating and we will line up the right customer. [Request a Reference Call→](/contact/)[See more stories](/case-study/) ```json {"@context":"https://schema.org","@type":"Organization","name":"DuoCircle LLC","url":"https://www.duocircle.com","logo":{"@type":"ImageObject","url":"https://www.duocircle.com/images/duocircle-logo.png"},"description":"DuoCircle is a portfolio of specialized email products covering protection, authentication, delivery, and routing. We deliver about 90% of category-leader capability at roughly half the price, backed by experts who own the outcome. 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