Mitigating Phishing Scam Threats to Your Business

Mitigating Phishing Scam Threats to Your Business

Advanced Threat Defense to Protect Your Business from Phishing Scams

Phishing scams are more common than you might think. In fact, a typical user at business receives an average of six malicious emails per day ranging from innocuous to dangerous. Most time these threats are caught by the spam filter, but spam filtering alone is not always effective because between 2013 and 2016, American businesses faced a staggering $500 billion in losses due to phishing scams. This led to an extensive FBI investigation of over 22,000 reported phishing scams, and these are just the ones that people took time to report. 

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Which is Better for Your Business – G Suite or Office 365?

Which is Better for Your Business – G Suite or Office 365?

A comparison of business features and pricing. How Do I Choose the Right Productivity Suite for My Business?

We have a bottom line up front approach to our writing. We don’t want to save the best until last, we put it right up front and then provide you the reasoning behind our choice. However to make a good decision, it’s important to ask multiple questions about your business and how you plan to use the productivity suite. (more…)

New Feature: Proactive Queue Notifications

New Feature: Proactive Queue Notifications

Today we are rolling out a much anticipated new feature to help manage and monitor your email flow more effectively, Proactive Queue Notifications.

The Proactive Queue Notifications system sends an email to the domain administrator when we detect messages that have not been delivered to your servers within a predefined threshold. These notifications will provide you with information on how to remedy the alert and will be sent to both the primary and secondary email addresses that are configured in your client portal https://portal.duocircle.com/clientarea.php?action=details
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Switching To Gmail Checklist

Switching To Gmail Checklist

So you’ve been thinking about switching your email away from your current hosted email provider and you are probably considering the two biggest competitors in the hosted email and collaboration space G Suite or Office 365.

If you read our previous blog about G Suite and the Enterprise you know that G Suite is usually our go-to productivity suite for smaller offices and those who are ready for a web first approach to email and collaboration.
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G Suite: How it Measures up for Enterprise

G Suite: How it Measures up for Enterprise

Google is aiming directly at Microsoft Office 365 with its latest product, G Suite (formerly Google Apps for Work). Earlier this year, Google announced a milestone in the number of businesses that use G Suite:

“G Suite achieved a significant new customer milestone last quarter,” he said. “More than 3 million paying businesses are now using G Suite to collaborate smartly and securely in the cloud.”

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Should Your Company Pay for Antivirus on Personal Devices and Home Computers?

Should Your Company Pay for Antivirus on Personal Devices and Home Computers?

In a BYOD culture who pays for this protection?

The need for end-to-end organizational security is greater than ever. People throughout organizations are often working outside of the office, using personal mobile devices and home computers to access corporate apps, networks, and assets.  Just head to a Starbucks or Coffee Shop during the week day and see the number of users working remotely. The challenge is that personal devices and home computers introduce security challenges that aren’t always easily resolved. (more…)

Emergency Nettica Migration

Emergency Nettica Migration

Incident Summary Due to a system outage on Tuesday June Jun 20, 2017 – 13:11 PDT, Major Outage requiring all Nettica hosted email customers be migrated to the new DuoCircle hosted email platform. Timeline as we became aware…

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Nettica Postmortem May 17

Nettica Postmortem May 17

Incident Summary
Due to a system outage on Wednesday May 17 20:08 UTC, 30 minutes of email needed to be re-delivered to your mail server.

Timeline

We became aware of a system delivery issue because our delivery checks from MXToolbox failed and then alerted us within two minutes of the issue starting. Engineering was staff responded immediately, there was no delay between notification and the time we started investigating.
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How to Find the Best Email Archiving Solution for 2017

How to Find the Best Email Archiving Solution for 2017

Meet all of your compliance needs for less money

Email archiving does not need to be bewildering nor complex, despite how it has been perceived in the past. While email archiving has evolved into a complicated system of business governance and regulatory compliance requirements, the direct benefit to small businesses is that these requirements have spurred the development of sophisticated (yet easy to use) archiving solutions that meet the all the key business requirements. You may have the perspective as a small business owner that your current email retention and archiving is sufficient, taking the view that, if it ain’t broke, don’t fix it. However, this perspective misses the point. The way you have been doing things is not necessarily the best practice going forward. (more…)

Building An Online Audience

Building An Online Audience

Co-working SpaceTeam fund big data prototype prototype long shadow latte big data. Innovate affordances personas user centered design paradigm user centered design innovate quantitative vs. qualitative pivot thought leader viral paradigm cortado affordances.

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Tracking SMTP  Outbound Credits Usage

Tracking SMTP Outbound Credits Usage

We are excited to announce a long anticipated feature to our outbound SMTP reports.

This upgrade allows you to visually track in real time your daily and monthly SMTP usage. Previously we only displayed the past 24 hours, but now we are providing a rolling 30 days of history and will be expanding the functionality in the very near future.

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Quickbooks Phishing Email Live Walkthrough

Quickbooks Phishing Email Live Walkthrough

Hilton and I were talking and he mentioned to me that he got a great looking phishing email in his Yahoo account, so I decided to take a quick look at the format and believability of the message to see if it would fool the average user. I was VERY surprised at how well this message was formatted and you’ll see that during my review a second less. (more…)

G Suite replaces Google Apps for Work

G Suite replaces Google Apps for Work

Today Google announced Google for Work has a new name.

Calendar, Drive, Docs, Gmail, Maps for Work, Search for Work, Sheets and Slides all fall under “G Suite“. It all now falls under Google Cloud (that powering everything), as which will encompass Chromebooks too.

The reason for the change is a step in the direction towards catering for its enterprise customers. The goal for Google is to that G Suite will continue to grow, with built-in collaboration being of the utmost importance.
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New MX Records for DNS Redundancy

New MX Records for DNS Redundancy

On July 1 we experienced DNS failure of our top level mailhop.org domain which impacted customers to a varying degree before ICANN resolved the problem. Part of our mission statement is to minimize all single points of failure for your email service. As a response to this problem we have created three new DNS zones that you should immediately add to your DNS record.
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SMTP Quota Notifications

SMTP Quota Notifications

We are officially releasing one of our most requested feature enhancements today – SMTP Quota Notifications. Our outbound smtp service is usage based and each sent message deducts a credit from the account. Previously the only way to know how many credits your account has remaining is to login to the portal and manually check your remaining credits.

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