We have a few clients complaining about spam that appears to be coming from their own domain.
We have investigated the issue with multiple customers and we have discovered the three most common reasons why these junk messages that appear to be from their own domain are getting delivered to your mail servers.
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Backend logistics like payment options, renewal rates, bitcoin, wire transfer may not necessarily be huge advancements in our spam filtering technology, but they are responses to customer feedback.
We now offer a monthly payment option for Spam Filtering, Email Quarantine and Backup MX. You’ll get a massive discount when you order annual service, but if you need monthly billing that option is available right now.
Systems Affected
All Symantec and Norton branded antivirus products
Overview
Symantec and Norton branded antivirus products contain multiple vulnerabilities. Some of these products are in widespread use throughout government and industry. Exploitation of these vulnerabilities could allow a remote attacker to take control of an affected system.
We have been working with this one client for about 4 months on an OpenSSL issue. Today we received this awesome update on his system upgrades that I wanted to share with you. A system administrators job is never done, and what seems like a very straightforward task has twists and turns, dependencies and unintended discoveries.
To all the SysAdmins out there who keep software up to date and systems safe – thank you!
We are happy to announce that the Smart Quarantine services a feature that was previously only available on accounts with more than 150 email addresses is now available for all of our Email Gateway and Email Forwarding clients.
Smart quarantine all but eliminates false positives for messages misclassified as spam.
A new cluster of outbound SMTP servers have just been activated in the Frankfurt data center. This increases our capacity and our redundancy and will improve delivery and performance of outbound messages.
In April 2016 our uptime was 100% as measured by Pingdom.com
We did have 21 separate system outages with had zero service impact. The network is architected to be self healing and redundant so a single failure or even a failure of one data center will not impact customers.
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Google is constantly trying to fight both incoming and outgoing spam. Incoming spam is easy to combat because you can build tools and software at the gateway to manage and mitigate these vectors, however until now Google has allowed people to send email with an @gmail.com email address from any ISP’s server.
No matter how big or small your business is, the cloud can be a great resource for maximizing your company’s potential. However, alongside advantages such as speed and cross-platform compatibility, cloud computing also entails a number of drawbacks. Before committing your business to adopting the cloud, here are 5 pitfalls that you may need to navigate.
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A recent study by Microsoft reveals that more than 75% of customers anticipate using the cloud extensively in the next few years. Savvy business owners can capitalize on this trend by adopting cloud technology into both their services and infrastructure. To help you decide if incorporating this technology is the right decision for your business, read our list of the top 9 cloud benefits:
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If you believe your company is handling email security without any problems, the odds are you’re sadly mistaken. A recent Mimecast survey of IT security professionals found that 65% of them felt that their organization wasn’t capable of handling email-based cyber-attacks. A full third of them felt that their email was actually less secure than it was five years ago. (more…)
The security engineers at Yahoo have just released a study measuring the SMTP STARTTLS Deployment Quality of the modern mail ecosystem. They have concluded that the use of STARTTLS is common and widespread but that growth has faltered in recent years.
At DuoCircle we support STARTTLS on ALL of our inbound and outgoing servers. On all load balancers and on each individual server.
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Here at DuoCircle, we pride ourselves on staying a step ahead of the competition to make sure that your Inbox is always safe, secure and private. One of the most important ways we can help keep you safe is by keeping you informed about the industry, specifically when it comes to email privacy and security. Given how much coverage these topics are currently being given, we thought it was the perfect time to help make sure you understand what the fuss is about, how our industry’s leaders are reacting, and what we’re doing here at DuoCircle to secure your sensitive information.
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Last week we announced the roll out of the brand new message logging portal which allows the Administrative user the ability to view all message logs for their associated domain. This week we have enhanced the portal to include message statistics for all outbound SMTP traffic and inbound delivery for your domains. This is a major step forward and allows you to have complete visibility into your message delivery. If you have multiple domains and services, you’ll be able to access all of this information in one unified location. (more…)
As part of our platform upgrade we are now providing access to your message logs for Email Gateway, Email Forwarding, Email Backup and Outbound SMTP
This allow the account administrator the tools and insight to verify the service is working as intended or to debug message delivery issues. By allow a greater level of transparency for our customers you’ll be able to review the logs for their mail that is being processed by our service.
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Do you want each of your SMTP users (or customers) to have a different password in your account?
We have just rolled out this capability in the DuoCircle Admin portal, this update now isolates the SMTP username from the account username a big step forward in security for our users.
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We are happy to announce that we are now accepting PayPal as a payment option for DuoCircle purchases and renewals.
We like to keep things simple at DuoCircle and want to make payment as simple as possible. With that in mind, we’ve just added PayPal and are working on adding Bitcoin.
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As mention in Digital Journal – Enterprise spam filtering company DuoCircle has announced an upgrade to their provisioning system and website. The updated website www.duocircle.com will allow businesses to provision cloud based spam filtering and hosted email accounts for businesses of any size.
If you never needed to purchase spam filtering services before, some of the names and service descriptions can be quite cryptic. Here is a very quick guide that describes the typical use cases that people have and the product that may work best in these circumstances.
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On March 1st we brough the spam filtering servers located in the EU (Frankfurt) online. This means that we’ll have greater capacity and redundancy for your mail, you can read our entire post about our multi zone spam filtering approach.
However if you are currently firewalling your mail server to only accept mail from DuoCircle IP pool you will need to add these IP’s to your white list in order for your email to be delivered correctly:
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