Tracking SMTP  Outbound Credits Usage

Tracking SMTP Outbound Credits Usage

We are excited to announce a long anticipated feature to our outbound SMTP reports.

This upgrade allows you to visually track in real time your daily and monthly SMTP usage. Previously we only displayed the past 24 hours, but now we are providing a rolling 30 days of history and will be expanding the functionality in the very near future.

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Quickbooks Phishing Email Live Walkthrough

Quickbooks Phishing Email Live Walkthrough

Hilton and I were talking and he mentioned to me that he got a great looking phishing email in his Yahoo account, so I decided to take a quick look at the format and believability of the message to see if it would fool the average user. I was VERY surprised at how well this message was formatted and you’ll see that during my review a second less. (more…)

G Suite replaces Google Apps for Work

G Suite replaces Google Apps for Work

Today Google announced Google for Work has a new name.

Calendar, Drive, Docs, Gmail, Maps for Work, Search for Work, Sheets and Slides all fall under “G Suite“. It all now falls under Google Cloud (that powering everything), as which will encompass Chromebooks too.

The reason for the change is a step in the direction towards catering for its enterprise customers. The goal for Google is to that G Suite will continue to grow, with built-in collaboration being of the utmost importance.
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New MX Records for DNS Redundancy

New MX Records for DNS Redundancy

On July 1 we experienced DNS failure of our top level mailhop.org domain which impacted customers to a varying degree before ICANN resolved the problem. Part of our mission statement is to minimize all single points of failure for your email service. As a response to this problem we have created three new DNS zones that you should immediately add to your DNS record.
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SMTP Quota Notifications

SMTP Quota Notifications

We are officially releasing one of our most requested feature enhancements today – SMTP Quota Notifications. Our outbound smtp service is usage based and each sent message deducts a credit from the account. Previously the only way to know how many credits your account has remaining is to login to the portal and manually check your remaining credits.

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Monthly Spam Filtering Service

Backend logistics like payment options, renewal rates, bitcoin, wire transfer may not necessarily be huge advancements in our spam filtering technology, but they are responses to customer feedback.

We now offer a monthly payment option for Spam Filtering, Email Quarantine and Backup MX. You’ll get a massive discount when you order annual service, but if you need monthly billing that option is available right now.

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CERT Advisory Symantec and Norton Critical Vulnerability

Systems Affected

All Symantec and Norton branded antivirus products

Overview

Symantec and Norton branded antivirus products contain multiple vulnerabilities. Some of these products are in widespread use throughout government and industry. Exploitation of these vulnerabilities could allow a remote attacker to take control of an affected system.

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Trouble Ticket Hall of Fame OpenSSL

Trouble Ticket Hall of Fame OpenSSL

We have been working with this one client for about 4 months on an OpenSSL issue. Today we received this awesome update on his system upgrades that I wanted to share with you. A system administrators job is never done, and what seems like a very straightforward task has twists and turns, dependencies and unintended discoveries.

To all the SysAdmins out there who keep software up to date and systems safe – thank you!

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Smart Quarantine

Smart Quarantine

We are happy to announce that the Smart Quarantine services a feature that was previously only available on accounts with more than 150 email addresses is now available for all of our Email Gateway and Email Forwarding clients.

Smart quarantine all but eliminates false positives for messages misclassified as spam.

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April Spam Filtering Uptime Report

April Spam Filtering Uptime Report

In April 2016 our uptime was 100% as measured by Pingdom.com

We did have 21 separate system outages with had zero service impact. The network is architected to be self healing and redundant so a single failure or even a failure of one data center will not impact customers.
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Gmail DMARC Update 2016

Gmail DMARC Update 2016

Google is constantly trying to fight both incoming and outgoing spam. Incoming spam is easy to combat because you can build tools and software at the gateway to manage and mitigate these vectors, however until now Google has allowed people to send email with an @gmail.com email address from any ISP’s server.

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Pitfalls of the Cloud

Pitfalls of the Cloud

No matter how big or small your business is, the cloud can be a great resource for maximizing your company’s potential. However, alongside advantages such as speed and cross-platform compatibility, cloud computing also entails a number of drawbacks. Before committing your business to adopting the cloud, here are 5 pitfalls that you may need to navigate.
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The 9 Ways You Benefit from Moving Mail to the Cloud

The 9 Ways You Benefit from Moving Mail to the Cloud

A recent study by Microsoft reveals that more than 75% of customers anticipate using the cloud extensively in the next few years. Savvy business owners can capitalize on this trend by adopting cloud technology into both their services and infrastructure. To help you decide if incorporating this technology is the right decision for your business, read our list of the top 9 cloud benefits:
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65% of Global Businesses Ill-Equipped to Defend Against Email-Based Cyber-Attacks

65% of Global Businesses Ill-Equipped to Defend Against Email-Based Cyber-Attacks

If you believe your company is handling email security without any problems, the odds are you’re sadly mistaken. A recent Mimecast survey of IT security professionals found that 65% of them felt that their organization wasn’t capable of handling email-based cyber-attacks. A full third of them felt that their email was actually less secure than it was five years ago. (more…)

SMTP STARTTLS Results

SMTP STARTTLS Results

The security engineers at Yahoo have just released a study measuring the SMTP STARTTLS Deployment Quality of the modern mail ecosystem. They have concluded that the use of STARTTLS is common and widespread but that growth has faltered in recent years.

At DuoCircle we support STARTTLS on ALL of our inbound and outgoing servers. On all load balancers and on each individual server.
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Ensuring Email Privacy and Security

Ensuring Email Privacy and Security

Here at DuoCircle, we pride ourselves on staying a step ahead of the competition to make sure that your Inbox is always safe, secure and private. One of the most important ways we can help keep you safe is by keeping you informed about the industry, specifically when it comes to email privacy and security. Given how much coverage these topics are currently being given, we thought it was the perfect time to help make sure you understand what the fuss is about, how our industry’s leaders are reacting, and what we’re doing here at DuoCircle to secure your sensitive information.
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Message Statistics

Message Statistics

New Feature Announcement – Message Statistics

Last week we announced the roll out of the brand new message logging portal which allows the Administrative user the ability to view all message logs for their associated domain. This week we have enhanced the portal to include message statistics for all outbound SMTP traffic and inbound delivery for your domains. This is a major step forward and allows you to have complete visibility into your message delivery. If you have multiple domains and services, you’ll be able to access all of this information in one unified location. (more…)

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