Incident Summary Due to a system outage on Wednesday May 17 20:08 UTC, 30 minutes of email needed to be re-delivered to your mail server.
We became aware of a system delivery issue because our delivery checks from MXToolbox failed and then alerted us within two minutes of the issue starting. Engineering was staff responded immediately, there was no delay between notification and the time we started investigating. Continue reading “Nettica Postmortem May 17” »
If you never needed to purchase spam filtering services before, some of the names and service descriptions can be quite cryptic. Here is a very quick guide that describes the typical use cases that people have and the product that may work best in these circumstances. Continue reading “The DuoCircle Services Explained” »
DuoCircle is now offering 24×7 phone support. We have clients all over the world that need 24 hour support, 7 days a week. This change allows us to be there for them when they need assistance. Now, when you are working after hours, or happen to be in a different time zone, and have a question about DuoCircle you can reach a live person by phone, email or chat. Continue reading “Announcing 24/7 Phone Support” »