Please find below details for the DuoCircle.com Scholarships program.
We are an email security company designed from the ground up to provide all the features that an enterprise would expect but priced for small and medium businesses.
We also offer phishing prevention solutions for enterprises and universities at phishprotection.com
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DuoCircle Brings High Performance Enterprise Phishing Protection Services to Small Businesses on a Budget
DuoCircle LLC Announces Comprehensive Phishing Protection Services as a part of its new Advanced Threat Defense Suite: a cost-effective, multi-layered approach to controlling spam, malware and phishing attacks in corporate email. Continue reading “DuoCircle Brings High Performance Enterprise Phishing Protection Services to Small Businesses on a Budget” »
Our new Smart Quarantine product and released a new version of Smart Quarantine with some improvements. The new version is ever smarter to save you even more time.
Continue reading “Smart Quarantine that Remembers who you like!” »
Incident Summary Due to a system outage on Tuesday June Jun 20, 2017 – 13:11 PDT, Major Outage requiring all Nettica hosted email customers be migrated to the new DuoCircle hosted email platform. Timeline as we became aware…
Continue reading “Emergency Nettica Migration” »
March 2017 Uptime Report
Inbound spam filtering – 99.99%
Nettica Webmail – 100%
Outbound SMTP was 100%.
Continue reading “March 2017 Uptime Report” »
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Continue reading “Building An Online Audience” »
We are excited to announce a long anticipated feature to our outbound SMTP reports.
This upgrade allows you to visually track in real time your daily and monthly SMTP usage. Previously we only displayed the past 24 hours, but now we are providing a rolling 30 days of history and will be expanding the functionality in the very near future.
Continue reading “Tracking SMTP Outbound Credits Usage” »
For December 2016 our uptime for inbound spam filtering was 100%, Nettica Webmail 100% and our outbound SMTP was 99.99%. The outbound SMTP was a total of six minutes of interruption over five very small blips in the system.
Continue reading “December Uptime Report” »
Today Google announced Google for Work has a new name.
Calendar, Drive, Docs, Gmail, Maps for Work, Search for Work, Sheets and Slides all fall under “G Suite“. It all now falls under Google Cloud (that powering everything), as which will encompass Chromebooks too.
The reason for the change is a step in the direction towards catering for its enterprise customers. The goal for Google is to that G Suite will continue to grow, with built-in collaboration being of the utmost importance.
Continue reading “G Suite replaces Google Apps for Work” »
On July 1 we experienced DNS failure of our top level mailhop.org domain which impacted customers to a varying degree before ICANN resolved the problem. Part of our mission statement is to minimize all single points of failure for your email service. As a response to this problem we have created three new DNS zones that you should immediately add to your DNS record.
Continue reading “New MX Records for DNS Redundancy” »
We have a few clients complaining about spam that appears to be coming from their own domain.
We have investigated the issue with multiple customers and we have discovered the three most common reasons why these junk messages that appear to be from their own domain are getting delivered to your mail servers.
Continue reading “Top Three Reasons Spam Looks Like It’s From Your Domain” »
We have been working with this one client for about 4 months on an OpenSSL issue. Today we received this awesome update on his system upgrades that I wanted to share with you. A system administrators job is never done, and what seems like a very straightforward task has twists and turns, dependencies and unintended discoveries.
To all the SysAdmins out there who keep software up to date and systems safe – thank you!
Continue reading “Trouble Ticket Hall of Fame OpenSSL” »
In April 2016 our uptime was 100% as measured by Pingdom.com
We did have 21 separate system outages with had zero service impact. The network is architected to be self healing and redundant so a single failure or even a failure of one data center will not impact customers.
Continue reading “April Spam Filtering Uptime Report” »
New Feature Announcement – Message Statistics
Last week we announced the roll out of the brand new message logging portal which allows the Administrative user the ability to view all message logs for their associated domain. This week we have enhanced the portal to include message statistics for all outbound SMTP traffic and inbound delivery for your domains. This is a major step forward and allows you to have complete visibility into your message delivery. If you have multiple domains and services, you’ll be able to access all of this information in one unified location. Continue reading “Message Statistics” »
View Your Message Logs in Real Time
As part of our platform upgrade we are now providing access to your message logs for Email Gateway, Email Forwarding, Email Backup and Outbound SMTP
This allow the account administrator the tools and insight to verify the service is working as intended or to debug message delivery issues. By allow a greater level of transparency for our customers you’ll be able to review the logs for their mail that is being processed by our service.
Continue reading “New Feature Announcement – Viewing your Log Files” »
New Feature – Segregated SMTP User Accounts Passwords
Do you want each of your SMTP users (or customers) to have a different password in your account?
We have just rolled out this capability in the DuoCircle Admin portal, this update now isolates the SMTP username from the account username a big step forward in security for our users.
Continue reading “Outbound SMTP User Account Separation” »
We are happy to announce that we are now accepting PayPal as a payment option for DuoCircle purchases and renewals.
We like to keep things simple at DuoCircle and want to make payment as simple as possible. With that in mind, we’ve just added PayPal and are working on adding Bitcoin.
Continue reading “DuoCircle now accepts Paypal” »
As mention in Digital Journal – Enterprise spam filtering company DuoCircle has announced an upgrade to their provisioning system and website. The updated website www.duocircle.com will allow businesses to provision cloud based spam filtering and hosted email accounts for businesses of any size.
Continue reading “Enterprise Spam Filtering Firm DuoCircle Announces Service Upgrades” »
On March 1st we brough the spam filtering servers located in the EU (Frankfurt) online. This means that we’ll have greater capacity and redundancy for your mail, you can read our entire post about our multi zone spam filtering approach.
However if you are currently firewalling your mail server to only accept mail from DuoCircle IP pool you will need to add these IP’s to your white list in order for your email to be delivered correctly:
Continue reading “European Union Spam Filtering Goes Live” »
As many of you are aware, banks in the USA are finally switching to chip enabled credit and debit cards. It is a massive and overdue step to protect consumers from fraud.
Credit card companies have started mailing new cards, some with updated expiration dates and others with new credit card numbers. And these changes may impact the credit card that you have on file.
Continue reading “Requesting Account Updates” »