Despite the rise of tools like Slack, Skype or Jabber the reality is that nearly all business communication between companies is over email. When your mail server is compromised and goes offline, not only internal communications will be disrupted, but external ones as well. Sales inquiries, customer service requests, and important inter-business communication channels will be cut off, and inbound emails will bounce, causing potentially significant disruption and potential loss of revenue.
What can you do when your cloud hosting provider leaves you stranded with an outage?
Today Microsoft acknowledged that Office 365 is experiencing a European outage, this is the second time in three months Office 365 has been inaccessible for an extended period of time.