One outcome of the COVID-19 Pandemic is that it sped up digital transformation across all sectors by five to seven years. This scenario brings with it new opportunities but also presents fresh challenges that need to be met. For instance, organizations now have to deal with a more complex and distributed IT environment. The result is a predictable increase in the reliance on managed services, meaning more opportunities for MSPs.
In the fast-digitizing world, more than 30 million organizations globally have less than 1,000 employees. They seek different types of managed services from established professionals to leverage their IT departments. Managed Service Providers (MSPs partners) handling significant volumes of sensitive client data often happen to be the natural targets for malicious actors. Direct access to their clients makes MSSPs diamond mines for attackers. An MSP knows the value of securing clients’ sensitive data to survive in the industry. By leveraging cybersecurity best practices, MSPs can ensure optimal security for their systems, along with their clients’ valuable data.
It’s quite evident by now that the Pandemic has changed the lives of individuals, proprietors, small businesses, and large corporations in unexpected ways. And it is no different for Managed Service Providers, having to deal not only with clients that are making serious efforts transitioning to the new norm but their ways of rendering services remotely. Collaboration tools used by clients and employees, continuous security monitoring (CSM), video surveillance, vulnerability risk assessment, and intrusion management are some services MSPs have been handling.
The existence of the MSP has been there since organizations began to use technology on a large scale. Most of the new-age technologies require niche skills, which MSPs and MSSPs can provide efficiently. With the advent of the Internet, the reach of organizations improved manifolds. However, with this, also arrived various security issues, usually related to the cyber world.
Managed Service Providers are the backbone of the IT industry currently. They provide a myriad of services that assist organizations in focusing on their strengths. One of the reasons why the concept of a Managed Service Provider (MSP) came into being is the presence of the numerous verticals that appeared on the tech horizon. Large organizations were finding it difficult to manage all the functionalities that went into running an enterprise effectively.