Announcements


If Your Email Server Stops Accepting Emails How Long Will it Take You to Find Out?

Servers go down. And when they do it can negatively impact your business, from lost productivity to lost customers. You don’t want that to happen. Monitoring email is not as simple as checking to see if the port responds, you have to validate that the entire mail flow is functioning. So, how do you find out that your email server is down and not accepting emails or just taking too long to respond? More importantly, how long does it take for you to discover it? Minutes? Hours?

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[News] If Cybersecurity Professionals Can Get Phished

Defense Contractors Get Taken in by Business Email Compromise

Business email compromise (BEC) is a form of email fraud that typically involves targeting employees with access to company finances and using social engineering to trick them into making money transfers to the bank accounts of the fraudster. According to an article on security website Cyberscoop, scammers used BEC to steal more than $150,000 from two defense contractors last year.

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Emergency Nettica Migration

Incident Summary Due to a system outage on Tuesday June Jun 20, 2017 – 13:11 PDT, Major Outage requiring all Nettica hosted email customers be migrated to the new DuoCircle hosted email platform. Timeline as we became aware…

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Building An Online Audience

Co-working SpaceTeam fund big data prototype prototype long shadow latte big data. Innovate affordances personas user centered design paradigm user centered design innovate quantitative vs. qualitative pivot thought leader viral paradigm cortado affordances.

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Tracking SMTP Outbound Credits Usage

We are excited to announce a long anticipated feature to our outbound SMTP reports.

This upgrade allows you to visually track in real time your daily and monthly SMTP usage. Previously we only displayed the past 24 hours, but now we are providing a rolling 30 days of history and will be expanding the functionality in the very near future.

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G Suite replaces Google Apps for Work

Today Google announced Google for Work has a new name.

Calendar, Drive, Docs, Gmail, Maps for Work, Search for Work, Sheets and Slides all fall under “G Suite“. It all now falls under Google Cloud (that powering everything), as which will encompass Chromebooks too.

The reason for the change is a step in the direction towards catering for its enterprise customers. The goal for Google is to that G Suite will continue to grow, with built-in collaboration being of the utmost importance.
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New MX Records for DNS Redundancy

On July 1 we experienced DNS failure of our top level mailhop.org domain which impacted customers to a varying degree before ICANN resolved the problem. Part of our mission statement is to minimize all single points of failure for your email service. As a response to this problem we have created three new DNS zones that you should immediately add to your DNS record.
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Trouble Ticket Hall of Fame OpenSSL

We have been working with this one client for about 4 months on an OpenSSL issue. Today we received this awesome update on his system upgrades that I wanted to share with you. A system administrators job is never done, and what seems like a very straightforward task has twists and turns, dependencies and unintended discoveries.

To all the SysAdmins out there who keep software up to date and systems safe – thank you!

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