In April 2016 our uptime was 100% as measured by Pingdom.com
We did have 21 separate system outages with had zero service impact. The network is architected to be self healing and redundant so a single failure or even a failure of one data center will not impact customers.
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Last week we announced the roll out of the brand new message logging portal which allows the Administrative user the ability to view all message logs for their associated domain. This week we have enhanced the portal to include message statistics for all outbound SMTP traffic and inbound delivery for your domains. This is a major step forward and allows you to have complete visibility into your message delivery. If you have multiple domains and services, you’ll be able to access all of this information in one unified location. (more…)
As part of our platform upgrade we are now providing access to your message logs for Email Gateway, Email Forwarding, Email Backup and Outbound SMTP
This allow the account administrator the tools and insight to verify the service is working as intended or to debug message delivery issues. By allow a greater level of transparency for our customers you’ll be able to review the logs for their mail that is being processed by our service.
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Do you want each of your SMTP users (or customers) to have a different password in your account?
We have just rolled out this capability in the DuoCircle Admin portal, this update now isolates the SMTP username from the account username a big step forward in security for our users.
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We are happy to announce that we are now accepting PayPal as a payment option for DuoCircle purchases and renewals.
We like to keep things simple at DuoCircle and want to make payment as simple as possible. With that in mind, we’ve just added PayPal and are working on adding Bitcoin.
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As mention in Digital Journal – Enterprise spam filtering company DuoCircle has announced an upgrade to their provisioning system and website. The updated website www.duocircle.com will allow businesses to provision cloud based spam filtering and hosted email accounts for businesses of any size.
On March 1st we brough the spam filtering servers located in the EU (Frankfurt) online. This means that we’ll have greater capacity and redundancy for your mail, you can read our entire post about our multi zone spam filtering approach.
However if you are currently firewalling your mail server to only accept mail from DuoCircle IP pool you will need to add these IP’s to your white list in order for your email to be delivered correctly:
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As many of you are aware, banks in the USA are finally switching to chip enabled credit and debit cards. It is a massive and overdue step to protect consumers from fraud.
Credit card companies have started mailing new cards, some with updated expiration dates and others with new credit card numbers. And these changes may impact the credit card that you have on file.