Announcements


New Feature Announcement – Viewing your Log Files

New Feature Announcement – Viewing your Log Files

View Your Message Logs in Real Time

As part of our platform upgrade we are now providing access to your message logs for Email Gateway, Email Forwarding, Email Backup and Outbound SMTP

This allow the account administrator the tools and insight to verify the service is working as intended or to debug message delivery issues. By allow a greater level of transparency for our customers you’ll be able to review the logs for their mail that is being processed by our service.
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DuoCircle now accepts Paypal

DuoCircle now accepts Paypal

We are happy to announce that we are now accepting PayPal as a payment option for DuoCircle purchases and renewals.

We like to keep things simple at DuoCircle and want to make payment as simple as possible. With that in mind, we’ve just added PayPal and are working on adding Bitcoin.
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European Union Spam Filtering Goes Live

European Union Spam Filtering Goes Live

On March 1st we brough the spam filtering servers located in the EU (Frankfurt) online. This means that we’ll have greater capacity and redundancy for your mail, you can read our entire post about our multi zone spam filtering approach. 

 However if you are currently firewalling your mail server to only accept mail from DuoCircle IP pool you will need to add these IP’s to your white list in order for your email to be delivered correctly: 
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Requesting Account Updates

Requesting Account Updates

As many of you are aware, banks in the USA are finally switching to chip enabled credit and debit cards. It is a massive and overdue step to protect consumers from fraud. 

Credit card companies have started mailing new cards, some with updated expiration dates and others with new credit card numbers. And these changes may impact the credit card that you have on file.

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